Privacy Policy How we protect your privacy

This “Privacy Policy” regulates the processing of your personal data by Velofever.cc – Hugo Verrieststraat 7 8720 Wakken – BE 0789.229.117 – RPR Kortrijk – Velofever.cc

Please read this Privacy Policy carefully. It contains essential information about how your personal data is processed and which cookies are used. By sharing your personal data on our Website www.velofever.cc , by contacting us by e-mail/telephone or by submitting a question/complaint, you declare that you have taken note of this Privacy Policy.

ARTICLE 1 – WHICH PERSONAL DATA DO WE PROCESS?

1.1. VELOFEVER.CC PROCESSES YOUR PERSONAL DATA IN THE FRAMEWORK OF ITS OPERATIONS. THIS IS ABOUT:

Category 1, based on cookies: your IP address and details about your visit to our Website, your surfing behavior, origin, the search terms
Category 2, when registering or via one of the forms on our Website: your name and first name, possibly the name of your company and VAT number, address details, your e-mail and any other information that you provide to us in the free entry field;
Category 3if you call or email us: your e-mail address and/or telephone number, as well as the information you provide yourself;
Category 4, when subscribing to our newsletter: your email address;
Category 5, when placing an order: your name and first name, possibly the name of your company and VAT number, address details and your email.

1.2. VELOFEVER.CC BV CAN COLLECT YOUR PERSONAL DATA IN VARIOUS WAYS:

Through your registration and use of the Website;
Our Website uses cookies and similar techniques to collect a number of personal data. For more information about the use of cookies, see article 7.

ARTICLE 2 – WHAT DO WE USE YOUR PERSONAL DATA FOR?

2.1. GENERAL PURPOSES:

Velofever.cc will only use your Personal Data for:

Category 1: Maintaining and improving our Website and including personal data in anonymous statistics, with your explicit prior consent as the legal basis for marketing/analytics on your first visit to our website.
Category 2 and 3: Answering questions and requests for information, with the legal basis for performing a service you have requested;
Category 2, 3 and 4: Direct marketing, newsletters, promotions and promotions by Velofever.cc itself, with the legal basis being our legitimate interest with regard to existing customers or your explicit prior consent if you are not yet a customer of Velofever.cc. You can indicate at any time that you no longer wishes to receive our newsletters via the opt out possibility in our newsletters or by us can be contacted directly by email or telephone;
Category 5: The delivery and invoicing of products or services ordered by you, with the legal basis for the execution of an agreement that you have requested and for which the processing of your personal data is necessary or because the law requires this or because Velofever.cc has a legitimate interest in doing so has.

ARTICLE 3 – HOW WE SHARE YOUR DATA WITH THIRD PARTIES

If we ever stop or transfer our activities to someone else, for example because we go bankrupt or sell our activities, this may mean that your personal data will be transferred to third parties who will take over our activities in whole or in part. In that case, Velofever.cc will always inform you in advance as much as possible, but you understand that this is not technically or commercially feasible under all circumstances.

In rare cases, we may be obliged to disclose personal data pursuant to a court order or to comply with other mandatory laws or regulations. We try to inform you in advance to the best of our ability, unless this is not possible for legal reasons.

We sometimes share your data with third parties whose services we use in the context of your ordering process and order. Your data may be passed on to and processed by software and cloud suppliers, financial partners, logistics partners or any other third party that is a party to or plays a role in your order. The current list can be obtained upon simple request by email. We ensure appropriate security measures with regard to your personal data whenever you transfer it to third parties, including by concluding processing agreements where necessary.

We always try to make maximum use of European suppliers and try to keep your data within Europe wherever possible. If we do have to rely on non-European third parties, we ensure that your data is as safe outside Europe as it is here in Europe. Where necessary, we conclude Standard Contractual Clauses with these partners and provide additional guarantees.

ARTICLE 4 – HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your Personal Data for as long as this is necessary in relation to the purposes of each processing.

Customer profile: we delete your customer profile when you ask us to do so by email: info@aqtnow.b e or via the contact form.
Billing Information: we need at least your billing information for legal reasons 7 years from the calendar year following the last invoice date
Newsletters: if you are an existing customer, we will store your data for newsletters until 2 years after your last order. If you are not an existing customer and you have given permission for the newsletters, we will store your data until you have withdrawn your consent

ARTICLE 5 – YOUR RIGHTS

You have the right to at any time to learn for free of your personal data and of the use we make of that personal data or to request a copy of it. You also have the right to improvement or (in some cases) deletion to request your data. In a number of cases listed in the GDPR, you may also request the processing of your Personal Data to limit. You have the right to your to resist against the processing of your personal data if you have serious and legitimate reasons for doing so that outweigh our need to process your data or for a previous reason withdraw consent. You also always have the right to object to the use of personal data for direct marketing purposes, even without having to provide a reason for this. You have the right to request your Personal Data in digital and readable form and/or to other responsible parties to be transferred to another service provider of your choice.

You can exercise your rights by email to info@velofever.cc, by post to Hugo Verrieststraat 7 8720 Wakken.

Finally, you have the right to one to file a complaint with the Belgian Data Protection Authority if it appears that we have not appropriately responded to a request within 30 days on the basis of one of the rights mentioned above:

GBA/APD
Drukpersstraat 35
1000 Brussels
Tel: +32 (0)2 274 48 00
contact@apd-gba.be

If necessary, you can also go to the civil court to claim compensation.

ARTICLE 6 – HOW DO WE SECURE YOUR PERSONAL DATA?

We have taken appropriate technical and organizational security measures to guarantee the security of your Personal Data. Under no circumstances can Velofever.cc be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the Personal Data by a third party.

ARTICLE 7 – COOKIES

Our Website uses cookies and similar technologies. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website. Without your prior consent, we only place purely functional cookies that are necessary for our Website to work correctly. For all other cookies we first ask your permission.

The cookie list below gives you an overview of the cookies that our Website uses.

COOKIE LIST

A cookie is a small text file containing data that a website (when a user visits) wants to store on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and are called “internal cookies”. In addition, we use “external cookies”, namely cookies from a different domain than the one where you are located. We use cookies and other tracking technologies for the following purposes:

STRICTLY NECESSARY COOKIES

These cookies are necessary for our Website to work and therefore cannot be disabled. You can set your browser to block or alert you about these cookies, but some parts of our Website will then not work.

Name	Origin	Function	Retention time
Velofever.cc	Velofever.cc	Language selection, Login	24 Months

PERFORMANCE OR ANALYTICAL COOKIES

These cookies allow us to count visitors and their origins so that we can analyze and improve the performance of our Website. They help us understand which pages are the most and least popular and how visitors move throughout the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know who visited which pages of our Website and when. The result is that we cannot optimize our website and our offering to the benefit of our customers.

Name	Origin	Function	Retention time
Google Analytics	Google	Analytics	26 Months

FUNCTIONAL COOKIES

These cookies ensure that additional functions and personal settings on our website, such as language choices or video images, work. They can be set by us or by third-party technology partners. If you do not allow these cookies, some parts of our website may not work properly.

Name	Origin	Function	Retention time
Velofever.cc	Velofever.cc	Processing orders	24 Months

MARKETING COOKIES

These cookies can be placed on our Website by us or by external partners and advertisers. These cookies make it possible to create a profile of your interests and show you relevant advertisements on other websites. If you do not allow these cookies, you will see fewer advertisements targeted at you.

Name	Origin	Function	Retention time
mailpoet_revenue_tracking	Mail poet	Newsletter	3,650 days
Crisp Chat	Crisp	Online chat	24 Months

Have you noticed that other cookies are placed via our Website? That is of course not the intention. So please let us know quickly so that we can make the necessary adjustments.

We give you as much information as possible about cookies placed by third parties, but sometimes we do not have that information. If you would like to know more, you can consult the privacy statements of these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties.

On your first visit to our Website you will be asked to accept our cookies. You can manage your choices at any time afterwards.

If you have any further questions or comments about the processing of your Personal Data, please contact us by email at info@aqtnow.be , by post to Hugo Verrieststraat 7 8720 Wakken or via the contact form on our Website.

You can also find more information about cookies at: http://www.allaboutcookies.org/.
More information about online behavioral advertising and online privacy can be found here: http://www.youronlinechoices.eu/.

DOWNLOAD OUR PRIVACY POLICY

You can download our privacy policy here.